Terms & Conditions
Namaste. Welcome to the world of SAMAA — where every flame carries a story, and every scent holds memory. These Terms of Service govern your access to and use of the website (hereinafter referred to as the "Website"), and all related content, features, and services offered by SAMAA (hereinafter referred to as "we," "us," or "our"). By using this Website, you acknowledge that you've read, understood, and agreed to all the terms stated below. If you do not accept these terms, kindly refrain from using the Website.
1. Ownership and Intellectual Property
All content on this Website — including but not limited to visuals, text, product names, logos, graphics, packaging designs, scent compositions, and layout — is the intellectual property of SAMAA and protected under applicable Indian and international IP laws. You may not reproduce, modify, republish, distribute, or create derivative works from any content on this Website without prior written consent. You may, however, use the Website for personal and non-commercial purposes only. Any suggestions, submissions, or feedback you voluntarily provide to SAMAA shall be deemed to carry a royalty-free, perpetual, and irrevocable license for SAMAA to use in any way we see fit.
2. Product and Content Accuracy
We strive to ensure that every image, scent description, ingredient list, and candle detail is accurate and current. However, slight variations may occur due to the handmade nature of our products and the limitations of digital displays (e.g., screen color variation). All prices and product availability are subject to change without prior notice.
3. Website Usage & Security
You agree not to:
• Access or use our Website in any way that could damage or impair its functionality.
• Attempt to hack, transmit malware, or gain unauthorized access to data or systems.
• Engage in fraudulent, abusive, or illegal activity through the Website.
We reserve the right to restrict or terminate access at our discretion if any misuse is detected.
4. Third-Party Links
This Website may occasionally contain links to external websites. These are provided for reference only, and SAMAA assumes no responsibility for their content, accuracy, or any damage resulting from use.
5. Limitation of Liability
To the fullest extent permitted by law, SAMAA shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our Website or products. We make no warranties, express or implied, regarding the availability, accuracy, or reliability of the Website.
6. Indemnity
By using this Website, you agree to indemnify and hold SAMAA and its affiliates harmless against any claims, liabilities, or losses arising out of your violation of these Terms or use of the Website in an unauthorized manner.
7. Pricing Policy
All pricing is in Indian Rupees (INR) unless otherwise specified. Prices may vary across geographies due to shipping, tax laws, or regional costs.
8. Termination of Access
We reserve the right to suspend or terminate your access to the Website if we believe you've violated these Terms, our Privacy Policy, or applicable laws.
9. Governing Law
These Terms are governed by the laws of India. Any disputes will fall under the jurisdiction of the courts of Mumbai, India.
10. Amendments
We may revise these Terms at any time. Any changes will be posted here, and your continued use of the Website constitutes agreement to the updated Terms.
11. Grievance & Contact
For any questions, concerns, or complaints regarding our Terms of Service or to report infringement, please email us at [email protected].