At SAMAA, we adhere to a strict no return and no exchange policy due to the handcrafted nature of our products.

1. Non-Returnable Items

We do not accept returns or offer exchanges on any products, including discounted gift boxes. Specifically, we will not accept products:

• If they have been damaged by you
• If they have been altered as per specifications shared by you
• If they have been burned

2. Contact

Questions about our refund policy? Reach out to us at [email protected].